Privacy policy

This Privacy Policy describes how mageaunaturel.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

• Purpose of collection: To load the Site accurately and perform analytics.

• Source of collection: Automatically collected using cookies, log files, web beacons, tags, or pixels.

• Disclosure for business purposes: Shared with our processor Shopify.

• Personal Information collected: Browser version, IP address, time zone, cookie information, viewed products, search terms, and interaction details.

Order Information

• Purpose of collection: To fulfill our contract, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and provide marketing.

• Source of collection: Collected from you.

• Disclosure for business purposes: Shared with Shopify.

• Personal Information collected: Name, billing/shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

• Purpose of collection: To provide customer support.

• Source of collection: Collected from you.

• Disclosure for business purposes: Not disclosed.

• Personal Information collected: Name, email, phone number, and additional information relevant to inquiries.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services.

• Shopify powers our online store. See Shopify's privacy policy: Shopify Privacy Policy.

• We may share Personal Information to comply with legal requirements or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements and marketing communications.

• Google Analytics helps us understand customer behavior. Read more: Google Privacy Policy.

• Opt-out of targeted advertising: Facebook, Google, Bing, Digital Advertising Alliance.

Using Personal Information

We use your Personal Information to offer products, process payments, fulfill orders, and keep you informed about products, services, and offers.

Lawful Basis (GDPR Compliance)

If you are in the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

• Your consent.

• Performance of the contract.

• Compliance with legal obligations.

• Protection of vital interests.

• Public interest.

• Legitimate interests that do not override your fundamental rights.

Retention

We retain your Personal Information unless you request deletion. See ‘Your Rights’ below.

Automated Decision-Making

If you are an EEA resident, you have the right to object to automated decision-making that significantly affects you.

• Shopify uses limited automated decision-making to prevent fraud.

• Includes temporary blacklisting of IP addresses and credit cards linked to suspicious activity.

Your Rights

GDPR (For EEA Residents)

You have the right to access, update, or erase your Personal Information. Contact us to exercise these rights. Your data may be processed in Ireland and transferred outside of Europe, including to Canada and the U.S. Read Shopify’s GDPR compliance: Shopify GDPR Whitepaper.

CCPA (For California Residents)

You have the right to access, update, or erase your Personal Information. Contact us to exercise these rights. You may also designate an authorized agent to submit requests on your behalf.

Cookies

Cookies enhance your browsing experience by remembering your actions and preferences. We use functional, performance, advertising, and social media/content cookies.

Necessary Cookies

Name	Function	Duration
_ab	Admin access	2 years
_secure_session_id	Store navigation	24 hours
_shopify_country	Checkout	Session
_shopify_m	Privacy settings	1 year
_shopify_tm	Privacy settings	30 minutes
_shopify_tw	Privacy settings	2 weeks
_storefront_u	Account updates	1 minute
_tracking_consent	Tracking preferences	1 year
cart	Shopping cart	2 weeks
cart_currency	Shopping cart	2 weeks
checkout	Checkout	4 weeks

For questions or privacy-related inquiries, contact us at support@mageaunaturel.com.

Last updated: 21-03-2025